General Questions Answered
1.
What are the system requirements for Click to Convert?
Microsoft® Windows® 95,98,ME, Windows NT® 4.0 (with service pack 6), Windows 2000, Windows
XP or Windows 2003 Server. Intel® Pentium® processor. 16MB RAM (Memory). 100MB of available
hard disk space.
2.
Which document types and Windows applications does Click to Convert work with?
Most Windows applications with a print command can be converted into HTML or PDF including
extensive support for Microsoft Office (Word, Excel, PowerPoint ) as well as Microsoft Project and
Visio, Adobe PageMaker and Illustrator, Lotus Smartsuite, genealogy software. The basic rule is - if
you can print it you can publish it.
3.
Can I publish multiple documents at one time or do I need to publish them individually?
You can publish several documents at one time (also using the same settings) by simply selecting the
files and dragging them onto the Click to Convert "Batch Publisher" window. Watch their publishing
status in the "Document List" then view the published files. This can be found by double-clicking the
Click to Convert icon on your desktop.
4.
What is the process of turning the trial version of Click to Convert into the fully registered
version?
You will first need to ensure that the trial version of Click to Convert (available for download from
http://www.clicktoconvert.com) is installed on each computer you intend to register. When you place
an order for Click to Convert you are supplied with a registration key via email that will turn the trial
version into a fully registered version. Then, enter the registration key supplied in the start-up screen
when prompted.
5.
What is the difference between the trial version and the fully registered version of Click to
Convert?
The trial version of Click to Convert lasts for 15 days and has no limitations on the features available;
you can use the output produced. In the PDF files, the trial version includes a watermark showing that
your file was created using the trial version of Click to Convert. In the HTML files, the trial version
includes a "Powered by Purepage" logo at the bottom of each HTML page produced.
6.
How do I upgrade from a previous version of Click to Convert?
There are three ways to upgrade as outlined below. If you are an existing customer with:
Upgrade Insurance purchased in the past 12 months - download and install the trial version. Click to
Convert should automatically update and become fully registered. If this does not occur and you think
that you qualify for a free upgrade, please contact sales@clicktoconvert.com for a new registration
key.
Upgrade Insurance purchased more than 12 months ago - download and install the trial version. You
need to purchase "Renew Upgrade Insurance" for the number of licenses of your original order.
An existing customer with no Upgrade Insurance - download and install the trial version. You need to
purchase "Previous Version Upgrade" for the number of licenses of your original order. At the time of
purchasing, you can also choose whether you would like to purchase Upgrade Insurance to cover you
for the next minor releases or major release of Click to Convert.
IMPORTANT: All upgrades are verified before new registration keys are issued. If you are not sure
what product you need to purchase, please contact sales@clicktoconvert.com with the registration
details including name, email address and approximate date purchased so that we can help you with
your upgrade.
7.
I would like to make Click to Convert available to everyone in our department. What
discounts are available for multi-licenses?
Please visit the Click to Convert web site for the latest multi-license specials or e-mail
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8.
I would like to make Click to Convert available to everyone in our department and manage
it from a central point. Can I host Click to Convert on the server?
The technology that powers Click to Convert is called Purepage. Purepage Server provides automated,